The Official Computer Tech Support Thread

Key · 04-30-2012, 10:06 PM

Quote:

Originally Posted by fazstp

Cool, thanks. I'll check it out.

Hopefully it's helpful. If it is, let me know. I'd love to set up a proxy myself as well.

debaserr · 04-30-2012, 11:02 PM

Quote:

Originally Posted by fazstp

Second question: While disinfecting a friends Windows laptop I came across a number of registry entries under a section called "Image File Execution Options" with a whole heap of applications all seemingly pointing to the same target. My question is can I just delete all these entries or could some of them be legitimate? I found one in there that I removed because it prevented launching the GUI console for Microsoft Security Essentials. I just don't know whether there is a legitimate reason for all the other entries or if they were all created by the virus.

I usually just re-install infected machines and teach the owner how to not do it again.

Stephen · 04-30-2012, 11:13 PM

Quote:

Originally Posted by eric generic

I usually just re-install infected machines and teach the owner how to not do it again.

Yeah this one was well borked but I don't have any Windows disks to start fresh and he got the laptop off ebay sans disks. He reckons he just clicked on a Facebook link and it killed his computer. It was one of those fake antivirus viruses so I think he mistook it for his own AV software and okayed it without thinking anything of it.

debaserr · 04-30-2012, 11:24 PM

It takes some knowledge to use, but HijackThis is excellent at removing deep seeded bad stuff (you can also post logs to knowledgeable people that will help you on their forums).

crukster · 05-01-2012, 10:45 AM

Quote:

Originally Posted by crukster

Windows 7

Samsung

3,00GB ram

32 bit operating system

Celeron (R) Dual-core CPU T3500 @ 2.10GHz 2.09GHz

I damaged my laptop, and after the startup screen I get "Boot from AHCI CDROM: Operating System not found" any key I hit repeats the same thing, if I try recovery on startup I get this message still, the only thing I can access is F2 setup.

Is there anything I can do to have a go at fixing it, or is it physical damage? cheers

debaserr · 05-01-2012, 10:54 AM

Try removing the disk from your optical drive and restarting.

Plankton · 05-01-2012, 10:56 AM

Quote:

Originally Posted by crukster

I damaged my laptop, and after the startup screen I get "Boot from AHCI CDROM: Operating System not found" any key I hit repeats the same thing, if I try recovery on startup I get this message still, the only thing I can access is F2 setup.

Is there anything I can do to have a go at fixing it, or is it physical damage? cheers

Go into your BIOS and set your HD to be the primary boot device.

If that doesn't work you may need to do a startup repair. A quick Gugle should get you going in the right direction.

crukster · 05-01-2012, 11:32 AM

Cheers guys I changed the bios, I made a recovery disc and run startup repair, so now I've got basic recovery options but the diagnostic says "a hard disc could not be found. If a hard disc is installed, it is not responding."

debaserr · 05-01-2012, 12:06 PM

Apparently your HDD is screwed. You can try to salvage the data you had on it by hooking it up to another computer, or you can re-install windows and lose everything that was on it.

Stephen · 05-01-2012, 03:45 PM

Have you checked the connection on the HDD? Is it possible that it was unplugged?

04-30-2012, 11:24 PM	#1144 (permalink)
debaserr eat the masters Join Date: Aug 2008 Posts: 5,467	It takes some knowledge to use, but HijackThis is excellent at removing deep seeded bad stuff (you can also post logs to knowledgeable people that will help you on their forums). __________________ Last.FM

05-01-2012, 10:54 AM	#1146 (permalink)
debaserr eat the masters Join Date: Aug 2008 Posts: 5,467	Try removing the disk from your optical drive and restarting. __________________ Last.FM

05-01-2012, 12:06 PM	#1149 (permalink)
debaserr eat the masters Join Date: Aug 2008 Posts: 5,467	Apparently your HDD is screwed. You can try to salvage the data you had on it by hooking it up to another computer, or you can re-install windows and lose everything that was on it. __________________ Last.FM

05-01-2012, 11:32 AM	#1148 (permalink)
crukster Music Addict Join Date: Dec 2010 Posts: 181	Cheers guys I changed the bios, I made a recovery disc and run startup repair, so now I've got basic recovery options but the diagnostic says "a hard disc could not be found. If a hard disc is installed, it is not responding."

05-01-2012, 03:45 PM	#1150 (permalink)
Stephen I sleep in your hat Join Date: Mar 2011 Location: Melbourne, Vic. Aus. Posts: 1,846	Have you checked the connection on the HDD? Is it possible that it was unplugged?