James: it's possible that the program is simply minimised (possibly to the tray down by the time) and so you're trying to run two instances of the program without realising.
Vanilla: I honestly have no idea: even here between ISPs the protocol/passwords/layout are completely different, I couldn't tell you what it'd be like on the other side of the world. If there's anything vaguely approaching something that looks like a username/password on it, then try that (my router incidentally asked me for a password but didn't have one), otherwise, there might be documentation associated with the router/ISP that'll have it... if all else fails, try googling the isp and "router password" to see if google has any answers.
@s_k: I'll be running both at the same time over the next few days, I'll let you know if I notice any problems.
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