Quote:
Originally Posted by Pedestrian
I'd hate for people to feel like they're not being taken seriously when they speak up, but frankly, most of the time when people do, they have little scope of what they're talking about, and what are we supposed to do with invalid complaints but disregard them? All of this hearsay causes the divide between staff and users, not the staff themselves.
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Instead of completely disregarding them why not let them in on some of the information. the divide exists because all we CAN use is hearsay because the staff as all the information like they are the gate keepers of the knowledge and of course you guys have all the facts and evidence.
It's almost like "yeah well if you want to make claims prove it" while you sit in the back making jokes and laughing it up because you already have said evidence and know all the facts.