Aaaaand my favorite call ever: A very old woman, who could not understand that I was with US Cellular. She kept yelling at me that I couldn't repossess her car, because she "sold that piece of ****, so there! Take that! Repossess it from THEM!" After five times of telling her I was from US Cellular, a cell phone provider, she yelled at me, "Honey, I got a cell phone! You taking that too, huh? My Honda and my phone? Lawd, you a bounty hunter?" I had to mute the call because I was cry laughing.
I did end up having to escalate that call, but I dealt with so much bull**** today from customers, it felt good to laugh.
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It's a hand-me-down, the thoughts are broken
Perhaps they're better left unsung
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