Christ! Don't these heartless companies realise people respond better to the human touch than the cold automaton? If I owed something, and developed a bit of an understanding with the operator, I'd be much more inclined to try to reach a compromise than if they just kept badgering me and repeating the party line. In fact, I'd almost NOT pay for spite, thinking "heartless ****ers! Let them sing for their money!"
No wonder you hate your job!
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Trollheart: Signature-free since April 2018
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