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Old 05-12-2013, 07:56 PM   #1276 (permalink)
Freebase Dali
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Join Date: Mar 2009
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Originally Posted by Vanilla View Post


Freebase, can you please help me? You are such a sexpert at all of this.

I am having trouble with getting the camera working on my relatively new computer (4 months old). It's not being picked up by ANY software and I rang Samsung who told me it's most like a software issue. They suggested I do a refresh on my computer to put it back to when I first bought it. Do you think this is a sensible idea or do you have another idea why no software will pick up my webcam that is part of the laptop?
You should have software that came with the computer to set it up. If not, do what Pete said and when you get a chance, download the latest driver and peripheral software for it from the manufacturer, ensuring you're using the right bit version.

Did it ever work?
Did it just stop working at some point?
Do you see the camera listed in Device Manager?
Are you trying to use third-party software with it?

And no, I think restoring your computer to factory defaults is a highly retarded suggestion from Samsung.
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