Originally Posted by Freebase Dali

Well someone had to set up the Exchange server. Someone also has to manage it, otherwise there would be no one to add/remove mail accounts. However, a lot of businesses simply rely on hosted mail, like Rackspace and these other services, that give them the mail functionality but don't require as much administrative overhead because the technical stuff is managed by the host. If this is the case, you can still get the technical details of the servers, however, these services will always have autodiscover features applied, and I would not think that a hosted solution would not be operable in the ways we're talking about, as that's how they make their money.

So is there no one to manage the Exchange server on which your company has its email? No one managing the server? Seems hard to swallow. That's a pretty important thing to manage.