They don't pay you to be an expert you're there to assist customers. Instead of being a bullsh*t artist, try explaining to them you're just there to help people find what they are looking for and don't know about they product they are asking about. I've found over the years people tend to be much less b*tchy if you just acknowledge the fact that you can't help them instead of trying to bullsh*t them. There will always be the a$$hole who expects you to know everything but most people would understand your a minimum wage employee at a dead end job.
Most of the people I've worked with that complain about customers are just as unapproachable as the customers they complain about.
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I don't got a god complex, you got a simple god...
Quote:
Originally Posted by elphenor
I'd vote for Trump
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