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Originally Posted by DwnWthVwls
They don't pay you to be an expert you're there to assist customers. Instead of being a bullsh*t artist, try explaining to them you're just there to help people find what they are looking for and don't know about they product they are asking about. I've found over the years people tend to be much less b*tchy if you just acknowledge the fact that you can't help them instead of trying to bullsh*t them. There will always be the a$$hole who expects you to know everything but most people would understand your a minimum wage employee at a dead end job.
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tried that. people don't want to hear that **** when they are dropping 500 on a tv.
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Most of the people I've worked with that complain about customers are just as unapproachable as the customers they complain about.
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honestly i am a bit of an ******* but not to customers and not to random people just trying to do their job when i'm a customer. i was the type who would actually go in the back and look for **** if someone asked me to, where as most people would just say "whatever is out there is what we got." maybe floridians are just a special breed of ******* or something but i disagree with your rosy assessment of the general public.