Originally Posted by Kiiii

Absolute worst day. Almost every other customer I dealt with today was in a bad mood and decided to take it out on me. Luckily I kept my cool through all of it. But it was a mixture of people in the store and the phone going off, both of which regular had angry customers aimed at me. I don't understand what I'm doing wrong here honestly.

The ****ty part is a lady decided to not only email the store I work at about a negative experience she had with me, but she was also completely wrong in most of what she said.

And now I have to explain to my boss that I legit have no idea where she pulled what she said. She even twisted certain things I said to be against me.

I'm ****ing irritated because I've been working hard on keeping my cool and not getting upset and then I do my job right, and someone gets mad. I never win.

I'm mentally clocking out for today so...