No wonder they joke about the Irish!
I got a text for an appointment for Karen, but at a vaccination centre. I rang them and spoke to a guy, explaining she was bed-bound and could not go and would have to be vaccinated at home. He listened, then said "So when do you think she'd be available to go?" I re-explained it to him, and he seemed to get it. I said "She'll never be able to go. This doesn't wear off or get better. She has MS and has had it for 20-odd years now. She will never be able to go to any vaccination centre. She needs to be visited at home."
He said he got it and would make the appropriate notes on the system.
Three days later I got ANOTHER text, asking her to go to the vaccination centre on a different date!
