I bought a Zune over a year ago and I have had 1 problem with it. That was when I plugged mine into my girlfriend's comp and it updated my software on my zune so I had to DL the new software at home. I am not a fan of the new software........... it is too flashy and doesn't lay everything out simply enough. I know not a lot of people listen to the radio here but... Zune also has a radio on it. That is helpful if you goto a gym and you can use a radio to pick up the volume to the TVs.
I love my Zune.