I'm from Sunderland so I have a mackem accent. Most people cant tell the difference between that and a Geordie accent unless you actually live up here. Mine can be sometimes be more Geordie than Mackem as well I think if im really pissed.
It was BT I worked for. They moved a lot of it out to India. At one time I worked on a department that was specifically for people who had complained and demanded to speak to someone in the UK. Kinda backwards, but whatever.
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