hey storymilo, is it a laptop? does your PrtSc key share a function with anything else? might be an Fn key issue.
alternatively, to see if it's a hardware issue, go Start-Run and type osk.exe
this is the on-screen keyboard. use the PrtSc button there, and see if it captures your screen. if it works, then it's your keyboard.
also, not sure what all this Ctrl-PrtSc stuff is about. all you need is PrtSc. using Alt will capture the active window, but Ctrl does not do anything...
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