I wouldn't go that far. Maybe they were picked on in high school, maybe they work their daily stress out on people they will never see, or maybe they really are just ass holes. I don't think you can really pin it down.
I myself sometimes really enjoy pointing out someone's ignorance when I've had a bad day...I hold music very dear, so when I have the opportunity to flout my knowledge it makes me feel better. I know it's bad, but it's human nature.
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Confusion will be my epitaph...
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