Thanks.
Also, thats what I think too. I really do not like talking on the phone. It makes me uncomfortable. I am always on edge, to some extent. If I was face to face with the same person, I would be in a totally different frame of mind.
Yet for some reason, I find I can do it professionally. I used to work in a call centre and I was fine with that. This job is for a call centre too (sigh) but the last telephone interview I had was shocking. I knew that I wasn't going to get the job before the interview had finished and I could tell that they had already crossed my name off the list.