MoonlitSunshine |
03-28-2012 01:52 PM |
Quote:
Originally Posted by GuitarBizarre
(Post 1170815)
Ok look.
If I run a shop that does sales and repairs of items, I hire for sales, or I hire for repairs.
My repair guys aren't visible to the customer. They can be a bit lairy, they can be unkempt occasionally, if they can do the job and aren't so bad in those areas they're unmanageable.
My sales guys on the other hand are the public face and if they look bad, I look bad.
If he's a sales guy, IE, a public face, then he has a vested and professional interest in not being an *******.
If he's a repairs guy, there's no reason he should be trying his hand at being a public face. Sure, he can go out into the front of shop IF NEEDED, and theres no issue with that if he adopts the sales attitude. If he starts being an ******* then there is a problem with that, and as an employer, I'd have to take disciplinary action.
So even if jay's job is just to be a repair guy behind the scenes, its a 100% reasonable thing to expect that if he makes a contribution to the public facing side of things, he shouldn't be an *******, right? If only because it reflects badly on his employers, on him, and isn't good business.
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Totally, I agree entirely, like I said. Thing is:
1) The owners have never in the past shown any interest in putting up a good public face, why should they start now?
2) What we have here is probably more like a repair guy who wanders onto the shop floor every now and then and makes derogatory remarks about the tech savviness of the customers. It pisses off the customers a bit, but they know this is a good repair shop that they've invested a lot of time in, they know that the actual sales guys are really nice, and they're willing to put up with the annoying repair guy because at the end of the day their items get repaired and they aren't bothered finding another good repair shop.
3) The owner of the shop may know the guy that while the guy is an ******* who doesn't help sales, he is pretty damn good at the repairs, and they don't have the time or don't care enough to find someone else who they trust to do the job the way they want it done. In the lack of another option, the ******* is good enough.
Quote:
Originally Posted by Salami
(Post 1170817)
I think the other aspect of this issue which concerns me is that he has ignored half a dozen posts asking him what exactly he is here to do. Why????
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He's under absolutely no obligation to tell you anything about what he's here to do. It'd be nice of him, but yeah. None whatsoever. he's here to do a job that he's apparently paid to do. As previously discussed, whether or not the forum likes him doesn't seem to feature, and he's actually been nice enough in this thread considering the fact that he's received a hell of a lot of rage. Can't help a guy for not having any concept of musical taste, it's not a sin. Well, not a mortal sin. It certainly doesn't stop him from doing his job, whatever that may be and whether or not he tells us what that job is also has no effect on whether or not he does it well.
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