The Official Computer Tech Support Thread

Burning Down · 01-16-2012, 09:28 AM

Hey computer geeks of Music Banter. I need some free (and possibly very basic) tech support. My webcam has not been working for a week now. I have a Gateway, model # NV51B02h that was made in May 2011, and I bought it in October 2011. So it's not that old, really. It's running Windows 7 Home Premium x64 bit.

Every time I open the webcam program or any program that uses it (like Skype, f.ex.) I get a message saying the webcam's stopped working and then it says:

"A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

All drivers and software on this computer are up to date, including the webcam driver and software. I'm pretty good with computers, but I need some help on this one, before I take it to the store to get checked out.

01-16-2012, 09:28 AM	#11 (permalink)
Burning Down The Music Guru. Join Date: Jun 2009 Location: Beyond the Wall Posts: 4,858	Hey computer geeks of Music Banter. I need some free (and possibly very basic) tech support. My webcam has not been working for a week now. I have a Gateway, model # NV51B02h that was made in May 2011, and I bought it in October 2011. So it's not that old, really. It's running Windows 7 Home Premium x64 bit. Every time I open the webcam program or any program that uses it (like Skype, f.ex.) I get a message saying the webcam's stopped working and then it says: "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." All drivers and software on this computer are up to date, including the webcam driver and software. I'm pretty good with computers, but I need some help on this one, before I take it to the store to get checked out.