Crap Customer Service (audio cd, quote, 2004, guitar, Hang)

Urban Hat€monger ? · 01-26-2006, 08:22 AM

Here are the edited highlights of an email I just recieved from Amazon...

Dear Customer,

We wanted to give you an update on the status of your order

We are sorry to report that the following items have been delayed.

Gorky's Zygotic Mynci "Tatay" [Audio CD]

Gorky's Zygotic Mynci "Patio" [Audio CD]

Gorky's Zygotic Mynci "Bwyd Time" [Audio CD]

We are sorry for any inconvenience this causes.

Wow thanks for that , only couldn`t you have told me a bit sooner.

Like in JULY 2004 when I ordered the bloody things.

Post any stories of crap customer service you`ve encountered here

**Scarlett O'Hara** · 01-26-2006, 11:19 PM

I've just had some really bitchy girls serve me before because they can't control their insecurities, and old people who treat me like **** because I'm young.

Quality customer service is non-exsistant practically, I feel like I'm a rare breed (I work in a video store).

Cheese · 01-26-2006, 11:27 PM

it's not all crappy customer service.As a cab driver and later on a forecourt attendant, I found 1 out of every 3 customers was a twat.So you have to ask yourself if these people in retail have to put up with the general scum of society on a regular basis, can you really blame them for their apathetic attitudes?

jazzfromhell · 01-26-2006, 11:41 PM

It's easy to find good customer service if you go to the right places, although the right places may or may not exist in your area. Independant or specialty record stores usually have some people who know what they're talking about and can give some solid reccomendations (I don't know if you guys have ever been to any of the Amoeba Record Stores in California, but they provide free booklets of employee reccomendations). Basically, any store that tries to appeal to more of a target audience, that isn't too "mainstream", or any store that does a really thorough job of providing plenty of products for all tastes should have some good people around and about.

Urban, I'll have to write down that it took them a year and a half to reply about your order. According to your experience, I only have about a year left until Barnes and Noble gets back to me about my order for Eddie Hazel's Games, Dames, and Guitar Thangs. I'm assuming they just forgot to take it off the website, since it is out of print.

**Scarlett O'Hara** · 01-26-2006, 11:49 PM

Quote:

Originally Posted by cheeseman

it's not all crappy customer service.As a cab driver and later on a forecourt attendant, I found 1 out of every 3 customers was a twat.So you have to ask yourself if these people in retail have to put up with the general scum of society on a regular basis, can you really blame them for their apathetic attitudes?

I get some really horrible people I have to serve, but the point of customer service is being able to hide your anger and annoyance towards these people and not take things personally.

Cheese · 01-26-2006, 11:55 PM

I used to tell them they were f*ckers

MURDER JUNKIE · 01-26-2006, 11:56 PM

I have the unique distinction of dealing with truckers. You can't piss off a trucker, I routinely tell them to FUKK OFF and they for some reason or another consider it a term of endearment. WIERD

Urban Hat€monger ? · 01-26-2006, 11:56 PM

I`m so glad my customer service days are over.

Apart from the occasional phone call.

Cheese · 01-26-2006, 11:59 PM

Quote:

Originally Posted by Urban Hatemonger

I`m so glad my customer service days are over.

Apart from the occasional phone call.

Likewise.

Urban Hat€monger ? · 01-27-2006, 12:04 AM

I had to phone a Mr Trebilc0ck the other day

How I managed that i`ll never know

01-26-2006, 08:22 AM	#1 (permalink)
Urban Hat€monger ? The Sexual Intellectual Join Date: Dec 2004 Location: Somewhere cooler than you Posts: 18,605	Crap Customer Service Here are the edited highlights of an email I just recieved from Amazon... Dear Customer, We wanted to give you an update on the status of your order We are sorry to report that the following items have been delayed. Gorky's Zygotic Mynci "Tatay" [Audio CD] Gorky's Zygotic Mynci "Patio" [Audio CD] Gorky's Zygotic Mynci "Bwyd Time" [Audio CD] We are sorry for any inconvenience this causes. Wow thanks for that , only couldn`t you have told me a bit sooner. Like in JULY 2004 when I ordered the bloody things. Post any stories of crap customer service you`ve encountered here __________________ Urb's RYM Stuff Most people sell their soul to the devil, but the devil sells his soul to Nick Cave.

01-26-2006, 11:19 PM	#2 (permalink)
Scarlett O'Hara Make it so Join Date: Oct 2005 Posts: 6,181	I've just had some really bitchy girls serve me before because they can't control their insecurities, and old people who treat me like **** because I'm young. Quality customer service is non-exsistant practically, I feel like I'm a rare breed (I work in a video store). __________________ "Elph is truly an enfant terrible of the forum, bless and curse him" - Marie, Queen of Thots

01-26-2006, 11:56 PM	#8 (permalink)
Urban Hat€monger ? The Sexual Intellectual Join Date: Dec 2004 Location: Somewhere cooler than you Posts: 18,605	I`m so glad my customer service days are over. Apart from the occasional phone call. __________________ Urb's RYM Stuff Most people sell their soul to the devil, but the devil sells his soul to Nick Cave.

01-27-2006, 12:04 AM	#10 (permalink)
Urban Hat€monger ? The Sexual Intellectual Join Date: Dec 2004 Location: Somewhere cooler than you Posts: 18,605	I had to phone a Mr Trebilc0ck the other day How I managed that i`ll never know __________________ Urb's RYM Stuff Most people sell their soul to the devil, but the devil sells his soul to Nick Cave.

01-26-2006, 11:27 PM	#3 (permalink)
Cheese Shadow on the wall Join Date: Oct 2005 Location: New Zealand Posts: 823	it's not all crappy customer service.As a cab driver and later on a forecourt attendant, I found 1 out of every 3 customers was a twat.So you have to ask yourself if these people in retail have to put up with the general scum of society on a regular basis, can you really blame them for their apathetic attitudes?

01-26-2006, 11:41 PM	#4 (permalink)
jazzfromhell SHAKE! Join Date: Sep 2005 Location: On the A train. Posts: 205	It's easy to find good customer service if you go to the right places, although the right places may or may not exist in your area. Independant or specialty record stores usually have some people who know what they're talking about and can give some solid reccomendations (I don't know if you guys have ever been to any of the Amoeba Record Stores in California, but they provide free booklets of employee reccomendations). Basically, any store that tries to appeal to more of a target audience, that isn't too "mainstream", or any store that does a really thorough job of providing plenty of products for all tastes should have some good people around and about. Urban, I'll have to write down that it took them a year and a half to reply about your order. According to your experience, I only have about a year left until Barnes and Noble gets back to me about my order for Eddie Hazel's Games, Dames, and Guitar Thangs. I'm assuming they just forgot to take it off the website, since it is out of print.

01-26-2006, 11:55 PM	#6 (permalink)
Cheese Shadow on the wall Join Date: Oct 2005 Location: New Zealand Posts: 823	I used to tell them they were f*ckers

01-26-2006, 11:56 PM	#7 (permalink)
MURDER JUNKIE The Wetter The Better!! Join Date: Aug 2005 Location: SH1TTY London Ontario Canada Posts: 2,504	I have the unique distinction of dealing with truckers. You can't piss off a trucker, I routinely tell them to FUKK OFF and they for some reason or another consider it a term of endearment. WIERD