Now that truly sucks... if they have the records, they should just need ID from you and they should suck it up and take responsibility... I know, in a perfect world only would this make sense, but I get so sick of retailers screwing their customers like that.

Yeah and with video games its the worst- expensive, fragile, and horrible customer service. You would think theyd step it up

The console with a 1 in 3 failure rate? Don't get me wrong, i have one and i love it, great console, excellent titles, but I live in fear of mine coming up with a red ring of death...

yep i got that already, but the 1 in 3 stat is of just the red ring, which they fix for free. although it is a bitch to send it away for two weeks

Not gonna lie, I think that's a VERY modest statistic. Every single one of my friends has sent theirs back at least once, and a few have sent it back 4-5 times.

Seriously, whoever designed that console's heat sync had his head up his ass, not to mention the oodles of hardware failures that are out there as well.

Yeah, for a console with great capabilities, it sure has some very basic and criminally overlooked flaws... seems like a Microsoft mantra in alot of ways...

that was one time. . .

I have an xbox also but I already bought God of War 3.. it's disappointing.

You "usually get away with it" and yet it was just one time?

my brother in law buys broken xbox's on ebay with the "red ring" and fixes them, sells them for a ****load of money! clever man. i wish i knew how to fix them... :(