Music Banter

Music Banter (https://www.musicbanter.com/)
-   The Lounge (https://www.musicbanter.com/lounge/)
-   -   The Official Computer Tech Support Thread (https://www.musicbanter.com/lounge/43915-official-computer-tech-support-thread.html)

PoorOldPo 05-20-2013 03:24 AM

Quote:

Originally Posted by Burning Down (Post 1320460)
It's been awhile since I've received money through Paypal, but I remember having to supply the customer with the email address attached to the account (so you will have to make sure the email is confirmed).

Edit: These might help you:

https://www.paypal.com/ca/webapps/he...picID=11500011

https://www.paypal.com/ca/webapps/he...11500011&m=TCI

Thank you! :)

Stephen 05-29-2013 10:02 PM

Ok: iMac OS X 10.5.8, Safari 5.0.6 accessing work emails from an Exchange server through Outlook Web Access. Is there a way I can script it to automatically refresh the page periodically and notify me if there are any new emails? I can't get the emails through my normal Mail program because they haven't set up the mail server thingy and I keep missing emails because I forget to refresh it when I switch over to the tab I have it open in.

Freebase Dali 06-02-2013 08:45 PM

Quote:

Originally Posted by Stephen (Post 1326139)
Ok: iMac OS X 10.5.8, Safari 5.0.6 accessing work emails from an Exchange server through Outlook Web Access. Is there a way I can script it to automatically refresh the page periodically and notify me if there are any new emails? I can't get the emails through my normal Mail program because they haven't set up the mail server thingy and I keep missing emails because I forget to refresh it when I switch over to the tab I have it open in.

Outlook Web Access should update automatically. Not sure how it works with Mac browsers like Safari. I know it automatically updates when my Exchange server gets a new mail in the mailbox I'm monitoring on Chrome, Firefox and IE, so perhaps there may be a Safari setting you can hunt down.
Failing that, I'm not sure. I can give you scripts all day for Windows, but not Mac.

Also, do you not have a mailbox account on Mac OS that you can set up? On my iPhone I can set up a mailbox, use the Exchange option that utilizes Activesync, and then make sure I have push notifications on for it. I get bothered by work all day long because of it. Do they not have something similar for Mac OS?


Edit:

I just re-read your message, and by "haven't set up the mail server thingy", I'm assuming they haven't purchased and/or installed the SSL certificate necessary for the autodiscover service and created the appropriate DNS records for such. (which allows you to just put in your email address and get everything set up automatically)
If that's the case, you can still manually set up your mail program so long as you have the server information, which you can get from your network admin.

Stephen 06-02-2013 09:48 PM

Quote:

Originally Posted by Freebase Dali (Post 1327569)
Outlook Web Access should update automatically. Not sure how it works with Mac browsers like Safari. I know it automatically updates when my Exchange server gets a new mail in the mailbox I'm monitoring on Chrome, Firefox and IE, so perhaps there may be a Safari setting you can hunt down.

Ok thanks. I might try it in Chrome and see if that makes a difference.



Quote:

Originally Posted by Freebase Dali (Post 1327569)
Also, do you not have a mailbox account on Mac OS that you can set up? On my iPhone I can set up a mailbox, use the Exchange option that utilizes Activesync, and then make sure I have push notifications on for it. I get bothered by work all day long because of it. Do they not have something similar for Mac OS?

Well I use Mail for my normal pop accounts. They do have an Exchange option in set up but it's never worked in the past when I have tried to set it up for my work emails.



Quote:

Originally Posted by Freebase Dali (Post 1327569)
I just re-read your message, and by "haven't set up the mail server thingy", I'm assuming they haven't purchased and/or installed the SSL certificate necessary for the autodiscover service and created the appropriate DNS records for such. (which allows you to just put in your email address and get everything set up automatically)
If that's the case, you can still manually set up your mail program so long as you have the server information, which you can get from your network admin.

Yeah that's the problem mostly. They don't have an IT guy. They are fiscally challenged at the moment and operating on a skeleton staff so the person in charge of IT can only do what they find and manage to work out through Google.

Freebase Dali 06-02-2013 09:58 PM

Quote:

Originally Posted by Stephen (Post 1327593)
Well I use Mail for my normal pop accounts. They do have an Exchange option in set up but it's never worked in that past when I have tried to set it up for my work emails.

Yea, the Exchange option will default to an automatic setup, which is reliant on whether there's an autodiscover record in DNS or not. Basically, it just tells you to put your email address and password, then it queries DNS to figure out what the IP address of the server is, then negotiates with the server for all the set security protocols and other things. So when you don't have autodiscover set up for the Exchange, simply putting in your email address and password is probably going to say something about not being able to contact the server, or some other error.
If that's the case, you should be able to choose to manually set up the mail account, which will afford you the opportunity to enter the FQDN of the server, the user account, password, and security settings. If you know this information, it should connect, since it's not relying on an autodiscover protocol that isn't there.
But obviously, you would need to know certain things only the network admin would know, like the FQDN of the mail server.

Quote:

Yeah that's the problem mostly. They don't have an IT guy. They are fiscally challenged at the moment and operating on a skeleton staff so the person in charge of IT can only do what they find and manage to work out through Google.
Well someone had to set up the Exchange server. Someone also has to manage it, otherwise there would be no one to add/remove mail accounts. However, a lot of businesses simply rely on hosted mail, like Rackspace and these other services, that give them the mail functionality but don't require as much administrative overhead because the technical stuff is managed by the host. If this is the case, you can still get the technical details of the servers, however, these services will always have autodiscover features applied, and I would not think that a hosted solution would not be operable in the ways we're talking about, as that's how they make their money.

So is there no one to manage the Exchange server on which your company has its email? No one managing the server? Seems hard to swallow. That's a pretty important thing to manage.

Stephen 06-02-2013 10:09 PM

Quote:

Originally Posted by Freebase Dali (Post 1327595)
Well someone had to set up the Exchange server. Someone also has to manage it, otherwise there would be no one to add/remove mail accounts. However, a lot of businesses simply rely on hosted mail, like Rackspace and these other services, that give them the mail functionality but don't require as much administrative overhead because the technical stuff is managed by the host. If this is the case, you can still get the technical details of the servers, however, these services will always have autodiscover features applied, and I would not think that a hosted solution would not be operable in the ways we're talking about, as that's how they make their money.

So is there no one to manage the Exchange server on which your company has its email? No one managing the server? Seems hard to swallow. That's a pretty important thing to manage.

They host their own server. They did have a guy who set everything up but he moved on and they never replaced him. Basically when the **** hits the fan (which it often does) they scramble around and eventually pay him to come back and fix it (which he does reluctantly because my boss is a nightmare to work with). I get the feeling they're tanking and just trying to bide their time until business picks up.

Freebase Dali 06-02-2013 10:11 PM

Quote:

Originally Posted by Stephen (Post 1327598)
They host their own server. They did have a guy who set everything up but he moved on and they never replaced him. Basically when the **** hits the fan (which it often does) they scramble around and eventually pay him to come back and fix it (which he does reluctantly because my boss is a nightmare to work with). I get the feeling they're tanking and just trying to bide their time until business picks up.

Damn. That's a really crap situation. They need someone they can rely on for this stuff and not have to pay crazy amounts to resolve problems.

Would your bosses be opposed to hiring someone to manage it, or would they rather pay fees for consults and all that?
Hell, I'd take a look at the system remotely myself and probably give them a better deal than they're getting with the ex-employee.

Stephen 06-02-2013 10:19 PM

Quote:

Originally Posted by Freebase Dali (Post 1327600)
Damn. That's a really crap situation. They need someone they can rely on for this stuff and not have to pay crazy amounts to resolve problems.

Would your bosses be opposed to hiring someone to manage it, or would they rather pay fees for consults and all that?
Hell, I'd take a look at the system remotely myself and probably give them a better deal than they're getting with the ex-employee.

They absolutely need someone who knows what they're doing but I don't see them hiring anyone in the near future. They are trying to rope me in to help but I have made it clear I know nothing about that side of things. My boss doesn't really think like normal people. He has a knack for turning the simplest thing into an impenetrable maze of bull****.

Freebase Dali 06-02-2013 10:24 PM

Quote:

Originally Posted by Stephen (Post 1327603)
They absolutely need someone who knows what they're doing but I don't see them hiring anyone in the near future. They are trying to rope me in to help but I have made it clear I know nothing about that side of things. My boss doesn't really think like normal people. He has a knack for turning the simplest thing into an impenetrable maze of bull****.

Well, I wouldn't even charge to go in and assess the situation. Obviously there would need to be some contract agreement so that the company knows I won't run off with sensitive data, but it'd be as easy as someone with access to the server enabling remote desktop, creating a username and password with domain admin privileges for me, and me checking things out.

Obviously, this seems highly suspect coming from a person on the internet. But if you ever feel like it, just give your boss my email address and office number, which, you can ask for in PM.

Stephen 06-02-2013 10:40 PM

Quote:

Originally Posted by Freebase Dali (Post 1327608)
Well, I wouldn't even charge to go in and assess the situation. Obviously there would need to be some contract agreement so that the company knows I won't run off with sensitive data, but it'd be as easy as someone with access to the server enabling remote desktop, creating a username and password with domain admin privileges for me, and me checking things out.

Obviously, this seems highly suspect coming from a person on the internet. But if you ever feel like it, just give your boss my email address and office number, which, you can ask for in PM.

Cool. I'll keep you in mind if it comes up but he seems pretty resistant to the idea of hiring someone at the moment. I think eventually he will have to admit defeat so who knows.

Freebase Dali 06-02-2013 10:51 PM

Quote:

Originally Posted by Stephen (Post 1327616)
Cool. I'll keep you in mind if it comes up but he seems pretty resistant to the idea of hiring someone at the moment. I think eventually he will have to admit defeat so who knows.

Just remember that it's a consultant role, just like he's doing with the ex-employee. If he's OK with paying the ex-employee to do something, he shouldn't have any problem paying someone else. But again, I wouldn't charge for the assessment. The positive thing that comes from a free assessment is that you get an idea of what the problems are, and you don't have to act on it. It's free information. Then if your boss decides to use that information to hire the ex-employee to do it, he's no worse off than he was before. But the benefit is more than one pair of eyes on a situation.
And when you can get that for free, that's a good deal.

Trollheart 06-26-2013 12:28 PM

Freebase (or anyone) can you help me out here?
I've hooked up my laptop, running Vista, to the flatscreeen TV for my sis. I've connected the HDMI cable in both, selected "connect to an external display", it's detected the display, but when I go to switch to the HDMI input on the tv, nothing. I can't figure out where I've gone wrong. It should, according to the guides I've watched, be simple, yet no display is coming up.

Little help?

Thanks guys
TH

Plankton 06-26-2013 12:32 PM

Quote:

Originally Posted by Trollheart (Post 1336490)
Freebase (or anyone) can you help me out here?
I've hooked up my laptop, running Vista, to the flatscreeen TV for my sis. I've connected the HDMI cable in both, selected "connect to an external display", it's detected the display, but when I go to switch to the HDMI input on the tv, nothing. I can't figure out where I've gone wrong. It should, according to the guides I've watched, be simple, yet no display is coming up.

Little help?

Thanks guys
TH

In Vista, go to your display settings and make sure it's set for two monitors.

Trollheart 06-26-2013 03:38 PM

Quote:

Originally Posted by Plankton (Post 1336492)
In Vista, go to your display settings and make sure it's set for two monitors.

Thanks Plankton, I sussed it. There was a little more I was supposed to read, like extending the monitor across and then dragging the titlebar of the video to the tv. Works fine now.
Thanks for the help!
TH

14232949 06-28-2013 06:03 PM

Hoping someone can help. I'm on UTorrent's trying to download and install Adobe Audition. I downloaded the software at the same time as FruitLoops and had no issues installing the latter. However I'm unable to install Adobe Audition.
I was directed to the 'Installing Instructions' which included a video showing me how to edit the code.
However the example of software package used in the video was for the Photoshop and I have no idea what I was expected to type into the code to active the Audition.
This may sound confusing, but I am confused by it. I do not know how to get the application up and running for usage. Anyone got any ideas?

Plankton 07-07-2013 10:02 AM

It's a bit dated, but you can download Audition 3.0 full with serial number from here:

Adobe - CS2 Downloads

Plankton 07-10-2013 09:24 AM

Some helpful info here:

23 Incredibly Helpful Crash Reports

CrazyVegn 07-15-2013 04:14 PM

So it takes a couple minutes to load a page with Youtube vids for a few weeks now. The thing that really concerned me is it took approximately two minutes for my reply to complete submission. WTF

Zer0 07-15-2013 04:17 PM

Quote:

Originally Posted by CrazyVegn (Post 1345074)
So it takes a couple minutes to load a page with Youtube vids for a few weeks now. The thing that really concerned me is it took approximately two minutes for my reply to complete submission. WTF

Is it isolated to Youtube or are other websites slow as well? If so check your internet connection.

CrazyVegn 07-15-2013 04:19 PM

Quote:

Originally Posted by Zer0 (Post 1345077)
Is it isolated to Youtube or are other websites slow as well? If so check your internet connection.

It is just on MB... :confused:

Zer0 07-15-2013 04:52 PM

Quote:

Originally Posted by CrazyVegn (Post 1345078)
It is just on MB... :confused:

Sorry I misread your post. Which browser are you using?

CrazyVegn 07-15-2013 04:56 PM

Quote:

Originally Posted by Zer0 (Post 1345121)
Sorry I misread your post. Which browser are you using?

Firefox :)

Trollheart 07-15-2013 05:06 PM

What are your computer specs?

CrazyVegn 07-15-2013 08:42 PM

Quote:

Originally Posted by Trollheart (Post 1345130)
What are your computer specs?

MacBook (all white) 2007 or 2008 and 7" X 11" size screen

Burning Down 07-15-2013 09:09 PM

Quote:

Originally Posted by CrazyVegn (Post 1345250)
MacBook (all white) 2007 or 2008 and 7" X 11" size screen

Need more info - How much RAM? The white MacBooks do not have more than 2 GB of RAM which is nothing these days. It can be hard for computers with that amount of RAM to keep up with Flash websites like Youtube, especially when the videos are embedded (i.e. like the ones you see in MB posts)

Is your hard disk almost full? That can slow things down too. It's good to defragment it and do a disk cleanup once in a while.

Stephen 07-15-2013 09:32 PM

Did you add any Firefox addons around the time you noticed this issue? Have you tried another browser to see if it's system wide or restricted to Firefox?


The other thing I find really taxes my Mac are animated gifs. If they are in thread or someone has a gif avatar it's a real pain in the arse.

CrazyVegn 07-16-2013 11:32 AM

Quote:

Originally Posted by Burning Down (Post 1345276)
Need more info - How much RAM? The white MacBooks do not have more than 2 GB of RAM which is nothing these days. It can be hard for computers with that amount of RAM to keep up with Flash websites like Youtube, especially when the videos are embedded (i.e. like the ones you see in MB posts)

Is your hard disk almost full? That can slow things down too. It's good to defragment it and do a disk cleanup once in a while.

No, but there are hundreds of thumbnail images on my desktop bc IDK how to make folders or where to put them.

Quote:

Originally Posted by Stephen (Post 1345306)
Did you add any Firefox addons around the time you noticed this issue?

Nope..
Quote:

Have you tried another browser to see if it's system wide or restricted to Firefox?
Not yet...

Quote:

The other thing I find really taxes my Mac are animated gifs. If they are in thread or someone has a gif avatar it's a real pain in the arse.
I know that too................. :rolleyes:

LoathsomePete 07-19-2013 05:53 PM

This is just kind of a basic question, but I'm curious none-the-less

I'm thinking about upgrading my Acer monitor to a Samsung 21.5" HD monitor and make use of the HDMI or DVI port on my video card (a PNY NVidia GeForce GTX 650) and use the 1920x1080 resolution. I'm just wondering if this is going to impact the performance of my games? So far this little card, though while a little dated now has performed admirably, allowing me to play multiple games at high or maxed out settings while using my Acers 1366x768 resolution. I am thinking about upgrading to a GXT 660i, and they are currently on sale for $250 plus a free copy of Metro: Last Light so would it be better to update my video card and then get a new monitor, or will my current video card still handle the higher resolution of the new monitor?

Plankton 07-20-2013 10:51 AM

Looking at the specs, it seems that your current one will handle it.

LoathsomePete 07-20-2013 12:33 PM

Good to know, I upgraded my card to a GTX 660ti just in case and that should keep me going for a couple of years. Best Buy is doing a sale on a nice 21.5" Samsung HD monitor for $139 and I'm making some money today for moving furniture and boxes into a storage locker so I'll be set no matter what.

Freebase Dali 07-20-2013 04:53 PM

Quote:

Originally Posted by LoathsomePete (Post 1347345)
Good to know, I upgraded my card to a GTX 660ti just in case and that should keep me going for a couple of years. Best Buy is doing a sale on a nice 21.5" Samsung HD monitor for $139 and I'm making some money today for moving furniture and boxes into a storage locker so I'll be set no matter what.

I had a 560Ti and recently upgraded to the 660Ti as well. 1920 res is fine for either card, which is the res I use for pretty demanding games.

Also, if you don't mind ordering online, there's a 24" Acer on sale for 129.99 at Amazon.
Amazon.com: Acer G246HL Abd 24-Inch Screen LCD-Lit Monitor: Computers & Accessories

I'd recommend LED-lit though. I think there's another 24" Acer that's LED lit for about 160.

LoathsomePete 07-20-2013 08:57 PM

Quote:

Originally Posted by Freebase Dali (Post 1347435)
I had a 560Ti and recently upgraded to the 660Ti as well. 1920 res is fine for either card, which is the res I use for pretty demanding games.

Also, if you don't mind ordering online, there's a 24" Acer on sale for 129.99 at Amazon.
Amazon.com: Acer G246HL Abd 24-Inch Screen LCD-Lit Monitor: Computers & Accessories

I'd recommend LED-lit though. I think there's another 24" Acer that's LED lit for about 160.

24" would be nice, but it's a little too big for my computer arrangement right now. I ended up getting an AOC 21.5" monitor for just under $100 (with a coupon) and this way I don't have to worry about it breaking during shipping.

1920x1080 is glorious.

djchameleon 08-05-2013 07:40 PM

I have this weird issue that whenever I open up the Chrome Browser I get an error message window that pops up several times and when I go to look at it in Task Manager. I see that several Chrome.exe are running with different memory being taken it. I want to start using Chrome more because it seems like Firefox is a memory hog lately or it has always been but I never noticed. What should I do?

The message says "Your profile could not be opened correctly. Some features may be unavailable. Please check that the profile exists and that you have permission to read and write its contents"

Freebase Dali 08-05-2013 07:44 PM

Quote:

Originally Posted by djchameleon (Post 1353711)
I have this weird issue that whenever I open up the Chrome Browser I get an error message window that pops up several times and when I go to look at it in Task Manager. I see that several Chrome.exe are running with different memory being taken it. I want to start using Chrome more because it seems like Firefox is a memory hog lately or it has always been but I never noticed. What should I do?

The message says "Your profile could not be opened correctly. Some features may be unavailable. Please check that the profile exists and that you have permission to read and write its contents"

I't's not unusual to see multiple Chrome or Firefox processes running. Each tab is a new process for those browsers, if I'm not mistaken. Just use whatever works best for you, but if you're running into problems running a simple browser, either your computer sucks ass, or you have a virus that you should probably scan for.

djchameleon 08-05-2013 08:03 PM

Quote:

Originally Posted by Freebase Dali (Post 1353713)
I't's not unusual to see multiple Chrome or Firefox processes running. Each tab is a new process for those browsers, if I'm not mistaken. Just use whatever works best for you, but if you're running into problems running a simple browser, either your computer sucks ass, or you have a virus that you should probably scan for.

I googled the error message and they told me to delete some temporary appdata stuff. So, I'm going to see if that works.

My laptop is pretty awesome tyvm. So I know it's not a problem with my lappy.

Dr_Rez 08-05-2013 08:06 PM

Yesterday I figured out how to tether my phone to computer without internet, and then use my 3g on my computer anywhere my phone gets the service. It i slow but I can still browse forums google and email ****.

****ing awesome I love technology.

Mondo Bungle 08-05-2013 09:18 PM

Last week or so, I was downloading things pretty smoothly, but all of a sudden my dl speed dropped real low, now I'm lucky to get 15 kb/s, wtf happened? My internet speed/connection is fine, my downloads are just so slow.

Freebase Dali 08-07-2013 05:04 PM

Quote:

Originally Posted by Mondo Bungle (Post 1353743)
Last week or so, I was downloading things pretty smoothly, but all of a sudden my dl speed dropped real low, now I'm lucky to get 15 kb/s, wtf happened? My internet speed/connection is fine, my downloads are just so slow.

When you say your internet speed / connection is fine, by what are you determining this?

Anyway,
Depending on your ISP, you may be getting throttled. Have a look at their policy and whether they place a bandwidth cap or not after a certain amount of bandwidth has been used for the month. If your router has the capability, you can see how much bandwidth you've used for the month and check it against your ISP's limit, if there is one.
Failing that, I'd contact the ISP and describe your problem. They're in the position to determine the issue if it is indeed on their end. Least of all, you could determine whether it's them or not and/or if there's a known issue on their end.

Also, if you haven't already, test downloading from different places to determine whether it's a server-side issue or not.

If you're using a download manager, verify download speeds by testing your vanilla download w/o the manager.

Also run a check on speedtest.net to see what kind of numbers you're getting, if you haven't already. This will rule out server-side issues, as the speedtest servers accommodate far larger bandwidth bursts than a typical server hosting downloads.

Burning Down 08-07-2013 06:44 PM

My speed test:

http://www.speedtest.net/result/2887548090.png

Although we just got this Internet and it sucks like hell. It's supposed to be that fiber optic crap but it keeps cutting out and the WiFi signal is weak.

Astronomer 08-08-2013 01:13 AM

Quote:

Originally Posted by Dr. Rez (Post 1353720)
Yesterday I figured out how to tether my phone to computer without internet, and then use my 3g on my computer anywhere my phone gets the service. It i slow but I can still browse forums google and email ****.

****ing awesome I love technology.

I do this all the time, it's very handy considering I live in the hills and sometimes my internet cuts out, but it also costs me a fortune as I always end up going over my cap...


All times are GMT -6. The time now is 10:04 PM.


© 2003-2025 Advameg, Inc.